Effective Date: 10th September, 2024

At Vaircloud, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our websites (including www.vaircloud.com), services, and applications.

By using our Services, you agree to the terms outlined in this Privacy Policy. Please review it carefully.

1. Information We Collect

We collect various types of information to provide and improve our Services:

  • Personal Information: This includes information you provide directly, such as your name, email address, phone number, payment details, and any other data you submit when creating an account, contacting us, or using our Services.
  • Usage Data: We collect information about your interactions with our Services, such as your IP address, browser type, operating system, device information, and browsing behavior (e.g., pages viewed, time spent on the site).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your use of the Services, remember your preferences, and enhance your user experience.
  • Payment Information: When you make a purchase or subscribe to our hosting plans, we collect payment details such as credit card numbers, billing addresses, and transaction history. We partner with third-party payment processors to ensure secure transactions.

2. How We Use Your Information

We use the information we collect to:

  • Provide and Improve Services: We process your information to deliver our Services, manage your account, and enhance the functionality and performance of our platform.
  • Customer Support: We use your contact information to respond to inquiries, resolve issues, and provide customer support.
  • Billing and Payments: We process payment information to complete transactions, manage billing, and communicate about your subscriptions.
  • Personalization: We use your preferences and usage data to tailor content, recommend services, and improve your overall experience.
  • Security and Compliance: We use information to protect our Services, detect and prevent fraud, ensure compliance with applicable laws, and enforce our terms and policies.
  • Marketing and Communication: With your consent, we may send you promotional emails, newsletters, and service-related announcements. You can opt out of these communications at any time.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us in delivering our Services, including payment processors, hosting providers, and customer support tools. These providers are obligated to safeguard your information.
  • Legal Compliance: We may disclose information when required by law, such as in response to a legal request or to protect the rights, property, or safety of Vaircloud, our customers, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties if you have provided explicit consent to do so.

4. Data Security

We take the security of your information seriously and implement industry-standard practices to protect it. These measures include encryption, firewalls, and secure server technology. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Correction: You can access, update, or correct your personal information at any time by logging into your account or contacting us.
  • Data Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications by following the instructions in those emails or contacting us directly.
  • Cookies: Most web browsers allow you to manage your cookie preferences. You can adjust your settings to block or delete cookies, but this may affect your ability to use some features of our Services.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your own. By using our Services, you consent to the transfer of your data to countries with different privacy laws. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or sending an email. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: